Document AI
Reads invoices, forms and contracts, and puts the details where they belong. Anything that doesn’t add up waits for a person.
Applied AI, built for your company
Custom AI for the workyour team repeats every day.
Brightloop designs, builds and runs AI solutions around your own documents, tools and customers. Pick an industry below to see what we’d build. Not on the list? We build for any team, in any industry.
Sample Industry
The problem
Customer orders arrive by email, and someone retypes every one into the order system.
By hand
4 h a day
With Brightloop
30 min a day
Estimate: 40 orders a day × 6 min each by hand. After: a person checks each order in about 45 seconds.
We also build
- Shipping documents filed by themselves
- Quote requests drafted in minutes
- Delay alerts sent by SMS
What we’d build
- Order email arrivesFrom any customer, in any layout
- AI reads the orderItems, quantities, delivery date
- Checks stock and pricesAgainst your price list and stock sheet
- Big or new? A person approvesOver $5,000 or a first order waits
- Entered and confirmedOrder in your system, reply to the customer
Works with yourOutlookExcelHubSpot
- Your toolsBuilt around themWe connect what you already use. Nobody learns a new system.
- Your rulesA person approves what mattersRisky actions wait for a yes, and every step is logged.
- Your budgetFixed price, then we run itOne price for the build, then monthly care and a short report.
Built on the tools and AI models you already use
- OpenAI
- Claude
- Gemini
- LangChain
- Outlook
- Excel
- Teams
- Gmail
- Google Sheets
- Notion
- Airtable
- HubSpot
- Stripe
- Shopify
- Zendesk
- Intercom
- Supabase
- Google Drive
Solutions
Four kinds of AI we build. Each one built around you.
Most companies start with one. We design it around how your team works today, then build it on the tools you already have. It works the same in any industry: if people repeat the work, we can build for it.
Knowledge assistant
Your team asks in plain words and gets an answer from your own files, with a link to the page it came from.
Customer-facing AI agents
Answers customers by chat, SMS or email and books appointments. Anything tricky goes to a person, conversation attached.
Workflows & integrations
Connects the tools you already pay for, so work moves between them by itself instead of by copy and paste.
How it runs
The AI asks. Your rules decide who acts.
Every agent we build runs the same way. It never holds a password or an API key. It sends a request, guardrails check it against your rules, a person steps in when a rule says so, and only then does the action run.
order.create · $12,400: needs a personA $640 order: straight through
Agentintake-agent
Rulesyour policies
A personapproves or denies
Vaultkeys stay here
Audit logevery step recorded
Toolorders, email
- intake-agent asks to enter a $12,400 order. It holds no key of its own.
- The guardrails check it against your rules: a new customer and over $5,000.
- So the order waits for a person.
- A sales lead approves it.
- The guardrails take the order-system key out of the vault.
- The order is entered with that key, never by the agent itself.
- The agent gets the result. The key never left the vault.
- Keys stay in the vault. Each agent gets permission for named actions, never a copy of the credential.
- Rules in plain English. You tell us them the way you would brief a new hire. We show you exactly what the system runs.
- A log you can prove. Hash-chained entries show whether anything was changed after the fact.
Safety
Nothing important happens without a real person saying yes.
Every Brightloop build ships with the same guardrails. Try them: these sample agents are working through a normal morning, and one of them is about to do something risky.
What your agents are doing
Needs your OK
Nothing needs you yet.Routine work goes straight through. Watch the feed.
Every decision lands in a log you can check.
Each entry carries a fingerprint of itself and the entry before it. If anyone edits an old entry, every fingerprint after it stops matching. Approve or deny the action above, and your decision becomes the last entry.
0 entries. Each one includes the fingerprint of the one before it.
For larger teamsEverything your security review will ask for, ready before it asks.
- Single sign-onStaff sign in with your Microsoft or Google accounts.
- Your own cloudData and models can run inside your AWS or Azure account.
- Audit log exportThe full log as CSV or JSON, every fingerprint included.
- Security review packArchitecture, data flow and an access list, ready for your team.
ROI
What is one task worth to your business?
Pick one task your team does by hand and move the sliders. This is arithmetic on your numbers, not a quote.
Across everyone who does it
Wages plus overhead, in your currency
- Saved a month
- $2,208
- Saved a year
- $26,500
- Hours back a month
- 74 h
Bring these numbers to the free consult. We price the build against them, so you know the payback before you commit.
Check my numbers on a callFilled in from the example above; move any slider to use your own. Estimate: hours a week × 4.33 weeks × share taken over × hourly cost.
Process
From one conversation to AI that runs every day.
- 01
Free AI consult
30 minutesBring one task your team repeats, in any industry. You leave knowing whether AI fits, roughly what it would save, and what it would cost.
- 02
Pilot on your real data
Usually 2–4 weeks · fixed priceWe build a working version on your own documents and tools. You see it handle real work before you commit to more.
- 03
Launch and look after
Every monthWe watch it, fix it and improve it. You get a short report: hours saved, and every time a person had to step in.
FAQ
Questions owners ask us first.
Short answers here. The consult is for the long ones.
Do we need our own AI or data team?
No. We design, build and run it. Your team tells us how the work is done today and checks the results while we tune it.
Where does our data go?
It stays in your own accounts and tools wherever possible. The AI gets permission for named actions, never your passwords, and we write down exactly what it can see.
What happens when the AI gets something wrong?
Anything risky waits for a person, and every action is logged. Mistakes get caught at the approval step, and the log shows what happened and why.
Our industry isn’t on your list. Can you still help?
Yes. The examples are only examples. We have built for logistics, accounting, clinics and shops, and the same pattern fits law, property, travel, schools, trades and more. If your team repeats a task with documents, messages or data, we can build for it.
Which AI models do you use?
Whichever fits the job and your rules: Claude, GPT, Gemini, or a smaller model you host yourself. We choose per task and can switch later.
Will it work with the tools we already have?
Almost always. If a tool has an API or can send and receive email, we can connect it. If not, we tell you on the consult.
How long until something works?
A first working version of one task usually takes two to four weeks. Simple automations can be quicker.
Free AI consult
Tell us one task. We’ll show you the AI for it.
30 minutes with an engineer, not a sales script. You leave knowing whether AI fits, what it would save and what it would cost.